Terms of Service

1. Acceptance of Terms

By accessing or using any services, platforms, or applications provided by FEG Ltd ("FEG Ltd", "we", "us", or "our"), including Moov OS and related technologies, you ("User", "you", or "your") agree to be bound by these Terms of Service ("Terms").

These Terms constitute a legally binding agreement between you and FEG Ltd. We reserve the right to modify these Terms at any time. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

2. Definitions

For the purposes of these Terms:

• "Moov OS" refers to our proprietary edutainment operating system platform
• "Services" includes all software, platforms, applications, and physical center operations
• "User" means any individual or entity accessing our services
• "Content" includes all data, information, materials, and intellectual property
• "Partner" refers to franchise operators, licensees, or business collaborators

3. Platform Access & Use

3.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use Moov OS and related services for their intended purposes.

3.2 Platform Requirements

You acknowledge that:

• You are responsible for maintaining compatible devices and internet connectivity
• We may update, modify, or discontinue features at our discretion
• System availability may vary and is not guaranteed 100% uptime
• You must comply with all applicable laws and regulations

3.3 API & Integration Use

If you integrate with Moov OS APIs, you must follow our developer guidelines and maintain security standards. Unauthorized access or misuse will result in immediate termination.

4. User Accounts

4.1 Account Creation

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated.

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using strong passwords and enabling two-factor authentication when available

4.3 Account Types

Different account types (Parent, Center Operator, Enterprise) have different access levels and responsibilities as specified in your service agreement.

5. Intellectual Property Rights

5.1 Ownership

All rights, title, and interest in Moov OS, including all software, technology, content, trademarks, and intellectual property, are owned exclusively by FEG Ltd. No rights are transferred to you except as explicitly stated in these Terms.

5.2 Trademarks

"Moov", "Moov OS", "FEG Ltd", and related marks are trademarks of FEG Ltd. You may not use these marks without our prior written consent.

5.3 User-Generated Content

By submitting content to our platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content in connection with operating our services.

6. Prohibited Conduct

You agree not to:

• Violate any laws, regulations, or third-party rights
• Reverse engineer, decompile, or attempt to extract source code from Moov OS
• Use the platform for any illegal or unauthorized purpose
• Interfere with or disrupt the security or operation of our services
• Transmit viruses, malware, or harmful code
• Impersonate others or misrepresent your affiliation
• Scrape, data mine, or harvest information without authorization
• Resell or redistribute our services without permission

7. Payment Terms

7.1 Fees

Certain services require payment of fees. All fees are stated in the applicable currency and exclude applicable taxes unless otherwise specified. Payment terms are detailed in your specific service agreement.

7.2 Billing

For subscription services, you authorize us to charge your payment method on a recurring basis. Fees are non-refundable except as required by law or as specified in your agreement.

7.3 Revenue Sharing

For Partner accounts using our Moov Pass fintech system, revenue sharing terms (e.g., 8% standard rate) are governed by separate commercial agreements and processed automatically through the platform.

8. Data & Privacy

Your use of our services is also governed by our Privacy Policy. We collect, process, and protect data in accordance with applicable data protection laws including Singapore PDPA, GDPR, and other relevant regulations.

9. Limitation of Liability

9.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FEG Ltd SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES.

9.3 Maximum Liability

Our total liability for any claims related to these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or SGD $100, whichever is greater.

10. Termination

We may suspend or terminate your access to our services at any time for any reason, including violation of these Terms. You may terminate your account by contacting us. Upon termination:

• All licenses granted to you will immediately cease
• You must stop using our services and delete any downloaded materials
• We may delete your account data in accordance with our data retention policies
• Provisions that by their nature should survive will continue (e.g., liability limitations)

11. Governing Law

These Terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore. If any provision of these Terms is found invalid, the remaining provisions will continue in full force.

We may assign these Terms without your consent. You may not assign these Terms without our prior written approval. These Terms constitute the entire agreement between you and FEG Ltd regarding our services.

12. Contact Information

For questions about these Terms or our services, please contact us:

• Email: contact@moovpark.com
• Address: FEG Ltd, Singapore
• Business Hours: Monday-Friday, 9:00 AM - 6:00 PM SGT