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Data Encryption
End-to-end encryption for data at rest and in transit using AES-256 and TLS 1.3 protocols
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Access Control
Role-based access control (RBAC) with multi-factor authentication and single sign-on (SSO)
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Monitoring & Logging
24/7 security monitoring, real-time threat detection, and comprehensive audit logs
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Infrastructure Security
Cloud infrastructure hosted on AWS/Azure with automatic backups and disaster recovery
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Regular Audits
Third-party security audits, penetration testing, and vulnerability assessments
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Team Training
Ongoing security awareness training and strict security protocols for all staff
Data Protection
Encryption Standards
All sensitive data is encrypted using industry-standard algorithms. Personal information,
financial transactions, and API communications are protected with:
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- End-to-end encryption for payment processing
- Tokenization for credit card data (PCI DSS compliant)
Data Storage & Backup
Your data is stored in secure, geographically distributed data centers with:
- Automated daily backups with 30-day retention
- Point-in-time recovery capabilities
- Redundant storage across multiple availability zones
- 99.9% uptime SLA guarantee
Data Residency: We comply with data localization requirements. Data for Singapore
operations is stored within Singapore, and regional data is stored in compliance with local regulations.
Access & Authentication
Multi-Factor Authentication (MFA)
We strongly encourage (and for certain accounts, require) MFA for enhanced security:
- SMS-based verification codes
- Time-based one-time passwords (TOTP) via authenticator apps
- Biometric authentication for mobile apps
- Hardware security keys for enterprise accounts
Role-Based Access Control
Moov OS implements granular permission systems:
- Principle of least privilege enforcement
- Customizable roles (Admin, Manager, Staff, Parent)
- Activity logging for all privileged actions
- Automatic session timeout after inactivity
Single Sign-On (SSO)
Enterprise clients can integrate with their existing identity providers via SAML 2.0 or OAuth 2.0.
Infrastructure Security
Cloud Architecture
Moov OS is built on enterprise-grade cloud infrastructure:
- AWS/Azure: Tier 1 cloud providers with ISO 27001, SOC 2, and PCI DSS certifications
- Kubernetes: Container orchestration for scalability and isolation
- CDN: Global content delivery network for performance and DDoS protection
- WAF: Web application firewall to block malicious traffic
Network Security
- Virtual Private Cloud (VPC) isolation
- Private subnets for database and internal services
- Intrusion detection and prevention systems (IDS/IPS)
- Rate limiting and DDoS mitigation
Disaster Recovery
Our business continuity plan includes:
- Recovery Time Objective (RTO): < 4 hours
- Recovery Point Objective (RPO): < 1 hour
- Automated failover to backup regions
- Regular disaster recovery drills
Vulnerability Management
Security Testing
- Penetration Testing: Annual third-party penetration tests
- Vulnerability Scans: Automated weekly vulnerability scans
- Code Review: Security code reviews for all major releases
- Bug Bounty Program: Responsible disclosure program with security researchers
Patch Management
- Critical security patches deployed within 24-48 hours
- Automated dependency updates for known vulnerabilities
- Regular OS and infrastructure patching schedule
Incident Response
We have a comprehensive incident response plan that includes:
- 24/7 security operations center (SOC) monitoring
- Defined escalation procedures and response team
- Forensic analysis capabilities
- Customer notification within 72 hours of confirmed breach (as required by GDPR)
- Post-incident review and remediation
Report a Security Issue: If you discover a security vulnerability, please email
security@moovpark.com.
We take all reports seriously and will respond within 24 hours.
Responsible Disclosure
We welcome responsible disclosure of security vulnerabilities. Security researchers who report
valid issues will be acknowledged in our hall of fame (with permission).
Report Security Issue
Your Security Responsibilities
Security is a shared responsibility. We recommend:
- Use strong, unique passwords (minimum 12 characters)
- Enable multi-factor authentication
- Keep your devices and software up to date
- Be cautious of phishing emails (we will never ask for your password)
- Review account activity regularly
- Report suspicious activity immediately
Questions About Our Security?
Our security team is available to answer questions from enterprise clients,
auditors, and security researchers.
Contact Security Team