Frequently Asked Questions
Explore answers to the most common questions about our platform. From onboarding to advanced features, we’ve got you covered — whether you manage a center, coach clients, or track student progress.
Getting Started
This platform is designed for any organization or individual offering structured learning or coaching services. Whether you run a tutoring center, a language school, a music academy, a fitness studio, or you’re a freelance coach, trainer, or educator, this platform helps you digitize, streamline, and grow your operations across web and mobile.
We support web portals for center administrators and staff, and dedicated mobile apps for instructors/coaches and clients (learners, parents, members). Everything syncs seamlessly so users can access information anytime, anywhere.
Simply sign up as a partner (center or coach). You’ll be able to configure your profile, set up courses or classes, invite team members and clients, and start operating right away. Our onboarding team is also available to assist you if needed.
Platform Features
Yes! You can create weekly or monthly schedules, assign instructors or coaches, set topics or learning goals per session, and manage everything from a central dashboard. The system checks for schedule conflicts automatically.
Absolutely. Our built-in messaging and notification tools allow centers, instructors, parents, and learners to stay connected. Whether it’s a one-on-one message or a broadcast to an entire class, communication is instant and secure.
You can generate lesson reports, progress summaries, attendance logs, performance evaluations, and even export them to PDF for parents or clients. Instructors can customize report criteria based on the type of training or subject matter.
Yes. Instructors can upload assignments, files, or instructions for each class. Students or clients can submit their responses or documents through the mobile app. Instructors can then review, comment, and score submissions directly.
Users & Roles
The system supports the following roles: Admin – full system access and configuration Partner – center manager/owner who oversees operations Instructor/Coach – teaches classes and manages reports Parent – receives updates, views reports, manages children’s progress Student/Client – accesses schedules, submits work, tracks learning
Yes. Parent accounts can be linked to multiple students, which is useful for families with more than one child. They can switch views easily to track individual progress, schedules, and assignments.
Instructors use the mobile app to check in with photo and timestamp. Students or parents can also check attendance, and request leave if needed. Attendance data is tracked in real-time and used for reporting and invoicing.